Manage projects, plan resources, control budgets, execute service levels. with Quadreon's ERP solution for Project & Service management.
Quadreon Projects & Services for Microsoft Dynamics™ AX.
Get a grip on your business
Your customers are becoming increasingly demanding. They expect more and better service from you and at a lower cost. Only with an efficient and highly automated organization supported by an integrated IT solution you can meet these market expectations.
You want:
- a better overview and more control over your projects
- to respond faster to service calls from customers
- to efficiently manage all administration
All the functions you need
Manage all aspects of your business with Quadreon Projects & Services for Microsoft Dynamics AX. Here are just a few of the possibilities:
Project Management:
- Select and group projects into portfolios.
- Translate customer requirements into accurate budget proposals with pre-calculations of time & material, expenses, over-time…
- Assign the right employees with the right competences to the right project tasks.
- Cooperate with customers, partners, vendors end employees across different departments and exchange with them the most recent data.
- Real-time follow-up of budgets, actuals, deviations and revisions, from proposal to realization, and adjust proactively.
- Manage your human capital; select and develop the right skills and experience with your people.
- Proactively act on deviations in budget, timing and scope via Estimate To Complete (ETC), Estimate At Completion (EAC)… and inform customers at once.
- Calculate the return of your projects at any time with the push of a button.
- Manage and control all administration in the most detailed way.
- Carefully take note of all expenses, time & material and automatically send a correct invoice.
Service Management:
- Real-time follow-up of all service calls and incidents until closed.
- Intuitively assign resources to service assignments via the planning board in the most flexible way: the right people with the right materials and skills at the right location.
- Immediately know the location and planning of all your people in the field in case of emergency.
- Closely follow-up on service contracts and optimize the planning of curative maintenance.
- Analyse Service Level Agreements and returns via real-time statistics.
- Stay posted on the situation in the field: exchange data with employees, customers, partners and vendors through pda, text messaging, e-mail, EDI…
- The customer signs-off a digital work order on location and all information automatically goes into the ERP system.
- Carefully register all expenses, time & material, miles… and automatically send a correct invoice.
- Build long-term relationships with customers, also after delivery, and with consistent service levels
Advice from consultants who know your sector
Only colleagues from your sector really understand your specific needs and can present you with an ERP solution and an implementation plan that is truly fitted for your business. Our consultants have vast experience in project management, resource planning, mobile communication and service management in your particular sector.
Get a first preview of the graphical planning board
View the ScreenCams to discover the functionalities and the look and feel of the graphical planning board. Currently the ScreenCam's are without narration but the shown processes are explained in the .pdf document "ScreenCam
guidelines and content".
More information?
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